3D Presentation Studio

Terms of Service

Last updated: April 19, 2026

1. Acceptance of Terms

By accessing or using 3D Presentation Studio ("3DPS", the "Service"), operated by Transcendence Media ("we", "us"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

3DPS is a white-label studio that lets managed service providers ("MSPs") build, brand, and distribute interactive 3D property tour presentations. The Service includes a builder UI, a presentation generation engine that produces single-file HTML deliverables that the MSP or client owns and can host anywhere, optional AI Concierge features (subject to license), optional Production Vault widgets that may load selected assets from 3DPS infrastructure when used, and Stripe-based payment infrastructure.

3. Accounts & Eligibility

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate registration information, maintain the security of your credentials, and accept responsibility for all activity under your account.

4. Subscriptions, Payments & Refunds

  • Tier purchases (Starter, Pro, and tier upgrades) are one-time fees charged through Stripe at the prices listed on our pricing page.
  • AI Concierge functionality requires an active annual upkeep license. Lapsed licenses disable AI features without affecting previously delivered HTML deliverables.
  • MSPs who collect payments from their own clients through 3DPS do so via Stripe Connect Express; MSPs are solely responsible for tax, compliance, refunds, and disputes involving their clients.
  • Because deliverables are digital and provisioned immediately, fees are generally non-refundable. We may, at our sole discretion, grant a refund within 7 days of purchase if the Service was not used or materially failed to function.

5. Intellectual Property & License Restrictions

The Service — including all source code, application files, builder UI, generation engine, designs, documentation, and the "3D Presentation Studio" and "Transcendence Media" brands — is owned by Transcendence Media and protected by copyright, trademark, trade-secret, and other laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose and to deliver generated HTML presentation files to your own clients.

You shall not:

  • Access, copy, download, scrape, mirror, redistribute, or republish the Service's source code or application files;
  • Reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, obfuscation schemes, or trade secrets from the Service or any deliverable;
  • Modify, adapt, translate, or create derivative works of the Service or its UI;
  • Bypass, disable, or circumvent any tier restrictions, branding gates, license checks, rate limits, or security mechanisms;
  • Remove, obscure, or alter the "Powered by 3D Presentation Studio" attribution required on the Starter tier;
  • Resell, sublicense, rent, lease, or provide the Service to third parties as a standalone product;
  • Use the Service to build a competing product or to train machine-learning models on its outputs;
  • Use any automated means to access the Service except as expressly permitted by us in writing.

You retain ownership of brand assets, property data, documents, and media you upload ("Your Content"). You grant us a worldwide, royalty-free license to host, process, transmit, and display Your Content solely as necessary to operate the Service for you.

6. User-Uploaded Content & Media Indemnification

The Service includes a "Production Vault" and related upload tools that let you (the MSP) ingest media — including audio tracks, images, video, icons, scripts, embed snippets, documents, and external links — for inclusion in presentations you generate and distribute to your own clients. Each time you upload or link such media, you must affirmatively confirm via an in-product checkbox that you own or hold a valid license to use that media for its intended commercial purpose.

You assume sole and 100% liability for any and all claims arising from media you upload, link, embed, or otherwise transmit through the Service, including but not limited to: copyright infringement, trademark infringement, right-of-publicity violations, DMCA takedown notices, royalty disputes, performance-rights claims (ASCAP, BMI, SESAC, SoundExchange, PRS, or any equivalent body), stock-media license violations (including watermarked or unlicensed Getty, Shutterstock, Adobe Stock, or similar imagery), and any related damages, fines, settlements, or attorneys' fees.

You agree to defend, indemnify, and hold harmless Transcendence Media, its officers, directors, employees, contractors, partners, affiliates, end-clients receiving generated HTML deliverables, and downstream viewers of those deliverables, from and against any and all such claims, regardless of whether the infringement is alleged, threatened, or proven, and regardless of whether the media remains hosted on Service infrastructure, has been embedded in an exported HTML deliverable, or has been further redistributed by your clients.

Transcendence Media does not pre-screen, license-clear, or audit user-uploaded media. We reserve the right (but assume no obligation) to remove any uploaded media at any time, suspend Vault uploads, or terminate accounts upon receipt of a credible infringement notice, without liability to you. Your in-product checkbox confirmation, together with these Terms, constitutes a binding representation that you have the necessary rights, and is admissible as evidence in any subsequent dispute.

Counter-notices and DMCA inquiries should be sent to legal@transcendencemedia.com.

7. Acceptable Use

You agree not to:

  • Upload content that is illegal, infringing, defamatory, or harmful;
  • Misrepresent property facts, ownership, or pricing in presentations;
  • Upload malware, spam, or content designed to harvest user data without consent;
  • Abuse the lead-capture feature to send unsolicited communications;
  • Interfere with the Service's operation or other users.

8. Third-Party Content

Presentations embed third-party content such as Matterport tours, video providers, and external links. We do not control, endorse, or assume responsibility for third-party content, services, or their terms.

9. AI Features Disclaimer

AI Concierge responses are generated by third-party language models based on documents you supply. Output may be incomplete, inaccurate, or out of date and is not legal, financial, or real-estate advice. You are responsible for reviewing AI-generated content before relying on it.

10. Termination

We may suspend or terminate your access at any time for breach of these Terms, abuse, non-payment, or to comply with law. You may stop using the Service at any time. HTML deliverables already generated and delivered to you remain functional after termination, subject to the license restrictions above. AI Concierge features cease upon license lapse or termination.

11. Disclaimers & Limitation of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12. General Indemnification

In addition to the media-specific indemnification in Section 6, you agree to indemnify, defend, and hold harmless Transcendence Media and its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service, your breach of these Terms, or disputes between you and your clients.

13. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Exclusive venue lies in the state and federal courts located in Florida.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance. Material changes will be communicated via in-app notice or email.

15. Contact

For questions about these Terms, contact us at legal@transcendencemedia.com.

See also our Privacy Policy.